Re: [Bayonne-devel] Bayonne with DM110

[David Sugar]

GNU Bayonne "1" deals only with adjunct voice response, while GNU 
Bayonne "2" will add script driven switch integration drivers.  I think 
we can provide some documented commercial uses here, while others may 
require a seperate off-list discussion.  One of them is mentioned on the 
web site under "New England Interactive Success..." and they currently 
have systems deployed in at least one state government.  Mutoh 
demonstrated a commercial voice mail product built around Bayonne at 
LinuxWorld last summer.  There is also a carrier in England currently 
developing commercial products around Bayonne, and I hope to be able to 
announce before year-end a US based carrier that will be using Bayonne 
as their prepaid calling card platform.

I actually have a great deal of interest in CRM, or at least 
specifically in seeing CRM services hosted on a freely licensed 
platform.  There are things that can be done to the Bayonne scripting 
language to support ACD style queues, to collect supervisory statistics, 
and to support agent status.  Sometimes it may be best to use an 
existing front end switch integrated with Bayonne (such as thru 
Babylon), at least until Bayonne supports full PBX style switching on 
it's own as well or thru a seperate switch project.  I would be happy to 
discuss all these things further,

David

Anders Wallenquist wrote:

> Sirs,
>
> looking for a solution turn our CRM-system to a call-center application
> with an Ericsson MD110 PBX (this is a customer case). Does any one know
> if there is any driver for MD110?
>
> How many Bayonne are out there in real life use? Are there any
> documented reference installations that I can mention for my Customer? 
>
>
> Thanks 
>
>
> Anders Wallenquist
>
> Kreawit
>
>
>
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