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how to work the question phase

From: George Hernandez
Subject: how to work the question phase
Date: Mon, 24 Sep 2001 14:04:31 -0400

These are very newbie but I need to know:
when I want a 'dir' listing, how can I stop the listing from scrolling all the way to the bottom as soon as I hit the return key?  I thought 'more" was the way to go but I get a 'command not found' reply.  I need to be able to read the beginning of the screen, and I can't because it scrolls by too fast.  This also happens when I type 'help'. 
I know there is a key input to do this (I think it's ctrl-q), but I want to know how to do this at the command line.
how do I get out of a 'man' screen?  when I type--say, 'man dir'  and go to the bottom of the page, there is a highlighted box that reads '(end)'.  Well, how do I get out of it?
I can type ctrl-z, but that will stop or freeze the process.  I want to kill the process and go back to where I was at the command line.  How do I do that?

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