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Your FEMLAB Support Case [Case: 21983]
From: |
FEMLAB Support |
Subject: |
Your FEMLAB Support Case [Case: 21983] |
Date: |
Wed, 31 Mar 2004 20:21:26 +0200 |
Dear FEMLAB colleague,
Your support question has been assigned a case number: 21983. Our team is
working on your question and will reply as soon as possible. Our goal is to
answer within 24 hours. Depending on our workload and the complexity of your
question, it may take longer time, but never more than three workdays.
To give you the best possible service we organize all support issues through
a support database. The recognition of our users is based on the sender's
e-mail addresses. As your e-mail address is unknown to us, we kindly ask you
to fill out this form:
First name:
Last name:
Company/University:
Department:
Address:
Telephone number:
If you are a current user, please state your license number.
(FEMLAB 3.0: See menu Help/About FEMLAB. FEMLAB 2.3 users can report
the serial number instead).
Please disregard this message if you have already provided this information
with your previous mail message.
Thank you for using our support group.
Yours sincerely,
FEMLAB Technical Support
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