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Deneba Support Department


From: support_server
Subject: Deneba Support Department
Date: Mon, 2 Aug 2004 19:34:25 -0400

Thank you for contacting Deneba Software Customer Support. Your email message 
has been placed in the Deneba Support Department queue and assigned Job Number: 
J88633. Please reference this Job Number in any related correspondence.

Messages in the queue are handled in the order they were received and will be 
processed as quickly as possible. Typically, customers receive a reply within 
24 hours, however, depending on the volume of emails, you may experience a 
slight delay.

Our hours of operation are 9:00am - 6:00pm EST, Monday - Friday


FOR IMMEDIATE ANSWERS TO YOUR QUESTIONS

Because many customers ask the same questions and have the same issues, Deneba 
Software publishes and constantly maintains an online KnowledgeBase in the 
Support area of our web site at http://www.deneba.com. The KnowledgeBase is 
filled with thousands of useful answers to common questions. Our own Support 
staff relies on this database, so you might find that this is the quickest, 
most convenient way to get information.

In addition, if you have a procedural question, please take a look at the 
Gallery and How-To sections of our web site. Many advanced tips and techniques 
are explained and illustrated in detail.

Thank you for your correspondence.

Deneba Customer Support


-----Original Message-----
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