Re: mail-based bug tracker

[Yoshinori K. Okuji]

At Mon, 29 Jul 2002 13:00:53 +0200,
Christoph Plattner wrote:
> I prefered the standard mail discussion. It offered the 
> simple possibility to discuss some points or to help
> other people with problems (support) very easy, and this
> work was also possible to do in a 5 minutes slot of spare
> time. Using a tool (web based or not) is not possible to
> do this in small spare time slots ...

I'm going to reveal that a good BTS can make our lives easier. ;)

> On the other side a bug tracking tool has also advantages,
> but I would prefer this as addon.
> What do you think about GNATS ?

GNATS isn't so bad (rather, it is unnecessarily complicated), but I
believe I can implement a better BTS. In fact, I'm currently working
on a new BTS to combine the usefulness of WWW with the easiness of
e-mail. That's why I have no time for GRUB itself.

I thank everyone who commented on this issue. All the opinions
enlightened me on what we really require. It will take a little more
time to finish my BTS, but I'm planning to replace the current BTS
with mine, once it starts working well. I estimate that some more
weeks will be required. I'd like to continue using the current one,
until that.

Regards,
Okuji