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Your website lacks customer service

From: Lynette Curry
Subject: Your website lacks customer service
Date: Tue, 20 Apr 2004 21:59:39 -0100

Don't leave your web site visitors with unanswered questions. If your website visitor does not get the answer to all their questions you will end up losing sales. Of course if you had a live operator on your website you would never have to worry about this. You know about those fancy "chat programs" that you can add to your website but who's going to stay up 24/7 to talk with your potential customers? We will!

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