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Re: abandoned bug reports


From: Ralph Palmer
Subject: Re: abandoned bug reports
Date: Wed, 2 Mar 2011 07:35:17 -0500

On Tue, Feb 22, 2011 at 12:24 AM, Graham Percival
<address@hidden>wrote:

> On Mon, Feb 21, 2011 at 02:07:35PM +0200, Dmytro O. Redchuk wrote:
> > On Sun 20 Feb 2011, 22:58 Graham Percival wrote:
> > > * ^List-ID: LilyPond Bug Reports <bug-lilypond.gnu.org>
> > > * @googlecode.com
> > > 0bug-lilypond-ignore
> >
> > ((i don't want to ignore those messages; let's assume i don't count
> reading
> > them as bugsquadder's job))
>
> Oh, I don't actually _ignore_ those messages... but I definitely
> give them a different kind of attention than I give the remaining
> emails to bug-lilypond.
>
> > > Yes, absolutely!
> > Would it be valid action to mark as invalid those issues which do not
> contain
> > code or description? I doubt it would.
>
> Yes, it would -- but leave that up to the Bug Meister or any
> developers.  I mean, don't [1] spend your Bug Squad time looking
> through issues and marking certain ones as invalid.
>
> [1] we might add this as a Bug Squad duty at some point in the
> future... but for now, don't spend time doing this.  I'd like to
> have a whole month in which we don't lose any issues, and in which
> bug squad members report that they don't have enough work to fill
> 15 minuets, before adding any new duties.
>
> > > > Better reports are easier to deal with.
> > > Of course -- and one way to get better reports is to reject bad
> > > reports.  Don't say "oh well, maybe somebody else can handle
> > > this".  Reply immediately to say "I'm sorry, but I cannot
> > > understand this report".
> >
> > Mmm.. Do you mention emails to bug-lilypond or "badly reported issues" in
> the
> > tracker? Or both?-)
>
> Your primary responsibility is handling emails to bug-lilypond.
> If a "badly reported issue" gets onto the tracker, then leave that
> for other people to clean up.  :)
>
> Cheers,
> - Graham
>
> _______________________________________________
> bug-lilypond mailing list
> address@hidden
> http://lists.gnu.org/mailman/listinfo/bug-lilypond
>

Greetings -

To get myself up to speed on this thread would probably expend at least half
of my 15 minutes.

I use gmail, and I set up my mail as closely as I could figure out how to to
Graham's suggested configuration. I delete all bug-ignore and


reply via email to

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