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Re: some comments do not appear in the tracker page


From: Urs Liska
Subject: Re: some comments do not appear in the tracker page
Date: Fri, 29 Jul 2011 11:42:23 +0200
User-agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.18) Gecko/20110617 Lightning/1.0b2 Thunderbird/3.1.11

Am 29.07.2011 10:21, schrieb James Lowe:
Janek,

)-----Original Message-----
)From: Janek Warchoł [mailto:address@hidden
)Sent: 29 July 2011 05:49
)To: James Lowe
)Cc: address@hidden; Lilypond Bugreports
)Subject: Re: some comments do not appear in the tracker page
)
)James,
)
)2011/7/27 James Lowe<address@hidden>:
)>  Janek
)>
)>  )On Behalf Of Janek Warchol:
)>  )there is a problem with comments in the tracker.  At least 2 comments
)>  )didn't make it to the "changing G clef" issue page:
)>  )- Trevor's comment from July 26th, containing sentence "The G clef
)>  font )was changed 18 months or so ago by Carl without all this fuss"
)>  )- Carls comment, perhaps from July 25th, containing sentence "This
)>  )proposal was based on Graham's assertion that 2.16 is 10 days away
)>  from )release"
)>
)>  Are these messages you are missing on the tracker itself (as opposed to
)someone just replying to the email that the tracker generates)?
)
)Umm, i don't understand what you mean...
)
)When you go to
)http://code.google.com/p/lilypond/issues/detail?id=1752
), do you see any message sent by Trevor? For example "I agree.  LilyPond
)has many glyphs.  If we start using overrides to select glyphs with minor
)differences where might it end?"
)?
)I don't see it there and it didn't appear in my e-mail account.  The only
)place where i can see it is bug- archives:
)http://lists.gnu.org/archive/html/bug-lilypond/2011-07/msg00375.html
)... oh well, i found it.  I've disabled receiving e-mails from bug-lilypond,
)silly me.  I remember now that i did this a long time ago as they seemed
)irrelevant to me, and i never noticed the difference...
)Ugh<bangs his head with a club>.
)Still, i think that it'd be better if every message related to a tracker issue
)appeared as a comment in the tracker.
)

Yes it would be nice, however the tracker doesn't ... err track responses and 
adds them. So you do have to make sure that an email is from the tracker being 
updated and not just from someone replying :)

I think if you want to make it easier to keep.. err track.. then you could set 
up a simple email rule looking for specific key words in the subject because if 
I reply to an email from the tracker vs edit the tracker which sends an email 
they do contain almost identical strings in the email itself. The main 
difference is that one will contain 'RE:' or whatever the language for that is. 
There is you clue also if the response is entered or not.

Confused?

:)
I think the question at hand is: Shouldn't any discussion of issues already on the tracker be done only on the tracker. Janek's problems came from the fact that parts of the discussion were only sent to bug-lilypond and weren't added to the tracker. I think it would be better if everything is on the tracker. Because if someone doesn't reply to a bug-lilypond mail but instead starts a new messags to the same topic it won't be even archived as the same thread.

But this has of course to be done manually by anybody posting a comment to an issue. Of course the tracker or mailing list software can't possibly interpret mails and eventually route it to a tracker issue (at least not reliably) ...

Best
Urs
James
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