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flood of mails with same issue


From: -Eluze
Subject: flood of mails with same issue
Date: Tue, 6 Mar 2012 14:43:47 -0800 (PST)

in the last months I've seen many mails with the same topic (or identical)
addressed to several lists - this is a pain for several reasons, but my main
concern is about where or how to answer these question so that if there is a
reply on list A I don't have to send the same reply to list B (or C)! also,
if somebody else replies on one list (only) this will not be visible on the
other lists. this also means that I will never have a reliable overview of
all the answers concerning this item.

the problem can also be observed with issues on the tracker list - if an
issue is being tracked, new answers to a list will not automatically be
added to the tracker (and vice versa).

is there a rule how such items should be treated? should we try to formulate
something in this direction?

eg. if a user asks for help on the user list and we find there is a bug with
it, the discussion should go to the bug list (or maybe to the dev list). now
the discussion goes on on the bug list - do we have to double everything to
the user list?

I don't know if I'm the only one with these "bad feelings" but I certainly
would appreciate if this inflation could be stopped.


another problem (maybe specific to Nabble): I have replied to many items and
these replies didn't make it to the list - are they lost, will they appear
later? sometimes I get warnings of Nabble alerts that my reply has not been
accepted yet - but in fact they are already on the list…

any contributions to this?

thanks
Eluze
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