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Re: Bug Squad Rota


From: Colin Hall
Subject: Re: Bug Squad Rota
Date: Mon, 7 Jan 2013 01:10:27 +0000
User-agent: Mutt/1.5.21 (2010-09-15)

On Sun, Jan 06, 2013 at 08:57:47AM -0800, Eluze wrote:
> Ralph Palmer-3 wrote
> > I have a request to make. I live in the eastern U.S., and at least some of
> > the Bug Squaders appear to live in Europe. My usual (most reliable) time
> > on
> > the computer on the weekend is in the morning. As a result, I frequently
> > don't have any bugs to evaluate when I get up on Saturday morning, and I
> > frequently don't get back to the Bug List until Sunday morning. By that
> > time, someone in Europe has usually snagged my Saturday bugs. In the
> > interest of equity of labor, I'm requesting that someone who has one of
> > the
> > weekdays (where I'm more often at the computer later in the day) switch
> > with me. If no one wishes to switch, I can stay on Saturday, but I
> > probably
> > won't catch as many bugs as I ought.
> 
> hi Ralph + the other bug squad members
> 
> I'm leaving in Europe and I'm probably one of the snagging/cherry-picking
> ones (but I never intended to take something away from anybody, I just think
> that users are happy to get quick answers and when I think I got the answer
> I usually reply)

Agreed.

> do you think assigning requests to a certain squad member (following the
> duty times/days) would be better?

I think that might be unnecessarily bureaucratic. Simply holding the
bug-lilypond emails in your mail system as a backlog, and then working
through them when you come on shift is the right way to go. This is
the approach documented in the CG.

> or are there other models how to treat this?

See my earlier email about token passing. Might help.

> I can also offer to take another day (iso Tuesday); on Tuesdays I most often
> can only look into Lilypond later in the afternoon - which probably is still
> early for people in the US.

Thanks, Eluze, but I think you are already doing a lot. I see that you
are very active supporting users on the lilypond-user list, in
addition to your bug squad work.

Cheers,
Colin.

-- 

Colin Hall



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