Re: gnatsweb problem

[Mike Hoolehan]

Bill,
    Put a *:listdb in your gnatsd.host_access file.  Then telnet to your
gnats machine on port 1529 (default).  If you get a gnats response, then
Lars is correct that the host was being denied access before.  You can then
tweak the gnatsd.host_access file to only allow access to the localhost or
whatever.

If that doesn't fix the problem, I would recommend checking your xinetd
config (assuming you are using that).  Make sure you have something like
this in your /etc/xinetd.d/ dir:
service support
   {
      disable   =       no
      socket_type   =   stream
      protocol  =       tcp
      wait  =           no
      user  =           gnats
      server    =       /usr/local/libexec/gnats/gnatsd
      server_args   =   gnatsd
   }

and reload xinetd.

If it helps, here's my gnastd.access 
mike:$0$mike:edit:default,af,mb
dave:$0$dave:edit:default,af,mb
andrea:$0$andrea:edit:default,af,mb

and gnatsd.host_access
127.0.0.1:listdb:

from a working installation.  As a note, when testing this, I recommend
just telnetting to 1529.  There's fewer variables (perl, apache, etc) that
will get in the way.

Mike






On (22/08/02 09:53), Bill wrote:
> On Thu, 2002-08-22 at 02:45, Lars Henriksen wrote:
> 
> > Very useful. You (and the gnatsweb client) must be able to connect to the
> > gnatsd server (which doesn't speak http, but its own lingo).
> > 
> > > Connected to 192.168.1.12 (192.168.1.12).
> > > Escape character is '^]'.
> > > Connection closed by foreign host.
> > 
> > The host you are connecting from (presumably the same as you are connecting
> > to) is being denied access. 
> 
> Lars, are you sure of this?  The way I see it, port 1529 is listening
> for connections but I was disconnected because the listener is not a
> telnetd service. 
>  
> To verify, try putting this line in the host
> > access file:
> > 
> > *:edit
> 
> Host access file?  Are you taking about gnatsd.access?  I thought
> gnatsd.access file has three required fields, you didnt mean
> gnatsd.conf?  I do have the following line in my gnatsd.access:
> 
> *:*:edit
> 
> > and connect to the gnatsd port with telnet again. If you get a connection 
> > this
> > time, you were not connecting from a 192.168.1.* address.
> 
> Every machine on the network where gnats is being installed has a
> 192.168.1.* address.
>  
>  Does your gnats/web
> > server have more than one net interface?
> 
> No it does not.
> 
> Marc De Boeck also responded and his suggestion was to include the
> following line in gnatsd.access:
> 
> *:*:listdb
> 
> Before I received your emails, I had the following line already in that
> file:
> 
> *:*:view:normal
> 
> I since changed it to edit with no change in error.  According to the
> header of that file, listdb is not an option for the 3rd field, is this
> a difference in versions?  I am running  3.113.1.
> 
> He also mentioned putting gnats in debug mode and trying the web
> interface anyway.  I did this but did not receive any more debugging
> info than before.
> 
> Thanks
> 
> -b
> 
> 
> 
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-- 
Mike Hoolehan
Sycamore Associates, Inc.
address@hidden
301.387.3355