Why won't gnats assign the correct Responsible person by default?

[Jo A Wahle]

I'm having trouble finding the cause
of this problem - has anyone else run into a similar situation?

I have several gnats databases set up.
For ONE of them, gnats refuses to assign the correct 'Responsible' person
by default; it always assigns the PR to gnats-admin. The PRs are being
assigned to the right category (not pending), but the Responsible field
is always gnats-admin.

I have checked the categories file over
and over, and the responsible name is correct and does exist in the responsible
file. It is picking up the category names just fine, and it picks up the
notify-list for each category, but it ignores the responsible person. All
of the categories have the four fields.

I have checked the responsible file
over and over, and the responsible person's name is there and is formatted
correctly. All of the responsible people have the three fields.

I have checked the dbconfig file for
anything unusual and everything looks fine.

We're using gnatsweb for all interaction
with gnats, so the users can't be submitting some strange value.

Once the PR is submitted, I can go into
gnatsweb and change the Responsible person to the name that was supposed
to have been the default. It takes that just fine.

I wrote a hack into my gnatsweb-site
file that will print out the configuration info for a category from %category_desc,
%category_resp, and %category_notify, and it shows the Responsible person
being the correct person.

Any thoughts? What else can I look for?
All my other gnats databases work fine.

Thanks!

--
Jo Wahle, Software Engineer, Engineering Support, SAIC
(Science Applications International Corporation – www.saic.com)
Contractor to U.S. Geological Survey – EROS, Sioux Falls SD 57198
 (Earth Resources Observation and Science – eros.usgs.gov)