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RE: Converting ClearCase to CVS

From: Noel Yap
Subject: RE: Converting ClearCase to CVS
Date: Wed, 20 Feb 2002 06:33:28 -0800 (PST)

--- Paul Sander <address@hidden> wrote:
> The economically rational thing to do is to push the
> detection of bugs
> earlier into the process (where they're cheaper to
> fix), provide
> support that's good enough to yield repeat business,
> and have the support
> center feed back efficiently into development.

Another solution is for the vendor to sell an "elite
support" contract that guarantees fixes within a
certain time frame.


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