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Re: Please help troubleshooting connection problem via SSH

From: J. David Boyd
Subject: Re: Please help troubleshooting connection problem via SSH
Date: 07 Oct 2004 15:35:45 -0400
User-agent: Gnus/5.09 (Gnus v5.9.0) Emacs/21.3.50

Chris Weiss <address@hidden> writes:

> I've got one client who is having trouble connecting to our CVS
> server. I'm trying to troubleshoot the problem, but am not having much
> luck.
> Our setup is CVS server 1.11.5, client, we're connecting via
> SSH tunnel. We've got the keys syncronized, so the client doesn't need
> to enter a password to connect.
> I'm able to successfully connect using the client's account, but he is
> not. We've been successfully using this system for a while with a
> dozen users who are having no issues connecting.
> He can SSH in, so we know it's not a blocked port issue.
> The client's machine is WinXP (unknown if SP2 is installed)
> Client-wise, we're using WinCVS and Turtle - I've tried CVS from the
> command prompt as well with no success.
> The symptoms are - if trying to do a Checkout or get a module list,
> the client freezes with no output at all. We've left it for minutes at
> a time with no response.
> Here is the client's output for CVS Version:
> Client: Concurrent Versions System (CVSNT)  (Build 57k)
> (client/server)
>  Server:
> Does anyone have any ideas what could be causing his issues or any
> further steps to take to troubleshoot this? I'm new to the whole CVS
> thing (my experience was all Perforce) and this is all a trial-by-fire
> for me.

You say that you can use the client's account no problem, but you don't mean
his machine, just his login info,of course.  

It sounds as if his CVSROOT string is incorrect.  What did you all put into
the preferences section of WinCVS to connect him to your system?

That wouldn't stop him from manually SSHing into the system, but it would
certainly keep WinCVS from connecting.


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