precommit script sometime not getting called

[mahmud fatafta]

Hello,
I am supporting a CVS system and have a bash/shell script suppose to be executed before any user can commit changes.
The problem that I am see is that for some reason, which I am trying to find out why the script get called for some users but not for all users?
 
What might be the problem how can I trouble shoot this issue?
 
Any help will be greatly appreciated.
 
Thank you in advanced.
 
Mack

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