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[Savannah-hackers] [support #101954] [sv-software] Need more fields in s
From: |
nobody |
Subject: |
[Savannah-hackers] [support #101954] [sv-software] Need more fields in support tracker |
Date: |
Wed, 10 Sep 2003 04:37:23 -0400 |
User-agent: |
Mozilla/5.0 (compatible; Konqueror/3; Linux 2.4.18-27.7.x.cern; i686) |
Support Request #101954, was updated on jeu 13.03.2003 à 16:46
You can respond by visiting:
http://savannah.gnu.org/support/?func=detailsupport&support_id=101954&group_id=11
Category: Web
Status: Closed
Priority: 5
Summary: [sv-software] Need more fields in support tracker
By: yeupou
Date: mer 10.09.2003 à 10:37
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Hi Paul,
This is a work in progress: the support tracker will be
replaced by an extension of the bug tracker to all
trackers.
----------------------------------------------------------------------
By: psmith
Date: jeu 13.03.2003 à 16:46
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user_id=260
Browser: Mozilla/5.0 Galeon/1.2.5 (X11; Linux i686; U;) Gecko/20020623
Debian/1.2.5-0.woody.1
Whenever I get a support request I invariably have to
go back and ask the user what version of the tool they
were using and on what kind of system they were running.
The bug tracker has the ability to have extra dropdown
fields for version, platform, etc.: we really need
those things in the support tracker as well! Maybe
having them there would remind people to provide that
information.
Thanks!
----------------------------------------------------------------------
You can respond by visiting:
http://savannah.gnu.org/support/?func=detailsupport&support_id=101954&group_id=11
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