Re: Fwd: [Savannah-hackers] Mailman problem?

[Elfyn McBratney]

Hello,

This is still a problem, and as Casey says below, he is having problems
accessing any of the Mailman front-end's.

It might just take a `ln -s /var/lib/mailman /var/mailman' to fix this
from looking at the traceback, but I don't have privileges to do so.

Could you please take a look at this?  Thanks.

Elfyn McBratney said:
> Hello,
>
> Attached inline below is a a mail from one of our users who seems to have
> hit something strange.  It looks like a simple chmod fix but I'm lacking
> permission to do that (I think).
>
> Could you take a look?
>
> Thanks,
>
> Casey Marshall said:
>> For the past few days (at least; I don't know if it has been longer)
>> the Mailman pages for my project Jessie have been failing with the
>> following error message. I get a similar error for the administration
>> pages.
>>
>> ----
>>
>> Bug in Mailman version 2.1.4
>>
>> We're sorry, we hit a bug!
>>
>> If you would like to help us identify the problem, please email a copy
>> of this page to the webmaster for this site with a description of what
>> happened. Thanks!
>> Traceback:
>>
>> Traceback (most recent call last):
>>   File "/var/mailman/scripts/driver", line 87, in run_main
>>     main()
>>   File "/var/mailman/Mailman/Cgi/listinfo.py", line 61, in main
>>     list_listinfo(mlist, language)
>>   File "/var/mailman/Mailman/Cgi/listinfo.py", line 203, in
>>   list_listinfo
>>     doc.AddItem(mlist.ParseTags('listinfo.html', replacements, lang))
>>   File "/var/mailman/Mailman/HTMLFormatter.py", line 355, in ParseTags
>>     text = Utils.maketext(template, raw=1, lang=lang, mlist=self)
>>   File "/var/mailman/Mailman/Utils.py", line 509, in maketext
>>     return findtext(templatefile, dict, raw, lang, mlist)[0]
>>   File "/var/mailman/Mailman/Utils.py", line 468, in findtext
>>     fp = open(filename)
>> IOError: [Errno 13] Permission denied:
>>   '/var/mailman/lists/jessie-discuss/en/listinfo.html'
>>
>>
>>
>> Python information:
>>
>> Variable        Value
>> sys.version     2.3.3 (#1, May 7 2004, 10:31:40) [GCC 3.3.3 20040412
>> (Red Hat Linux 3.3.3-7)]
>> sys.executable /usr/bin/python
>> sys.prefix     /usr
>> sys.exec_prefix /usr
>> sys.path        /usr
>> sys.platform    linux2
>>
>> Environment variables:
>>
>> Variable    Value
>> SERVER_SOFTWARE         Apache/2.0.49 (Fedora)
>> SCRIPT_NAME             /mailman/listinfo
>> SERVER_SIGNATURE
>> REQUEST_METHOD          GET
>> HTTP_KEEP_ALIVE         300
>> SERVER_PROTOCOL         HTTP/1.1
>> QUERY_STRING
>> HTTP_ACCEPT_CHARSET     ISO-8859-1,utf-8;q=0.7,*;q=0.7
>> HTTP_USER_AGENT         Mozilla/5.0 (X11; U; Linux i686; en-US;
>> rv:1.5; No time for love, Dr. Jones) Gecko/20030715
>> HTTP_CONNECTION     keep-alive
>> SERVER_NAME         lists.nongnu.org
>> REMOTE_ADDR         24.6.46.122
>> PATH_TRANSLATED     /var/www/html/lists.nongnu.org/jessie-discuss
>> SERVER_PORT         80
>> SERVER_ADDR         199.232.76.165
>> DOCUMENT_ROOT       /var/www/html/lists.nongnu.org/
>> PYTHONPATH          /var/mailman
>> SCRIPT_FILENAME     /var/mailman/cgi-bin/listinfo
>> SERVER_ADMIN        address@hidden
>> HTTP_HOST           lists.nongnu.org
>> REQUEST_URI         /mailman/listinfo/jessie-discuss
>> HTTP_ACCEPT
>> text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,image/jpeg,image/gif;q=0.2,*/*;q=0.1
>> GATEWAY_INTERFACE       CGI/1.1
>> REMOTE_PORT             1433
>> HTTP_ACCEPT_LANGUAGE    en-us,en;q=0.5
>> HTTP_ACCEPT_ENCODING    gzip,deflate
>> PATH_INFO               /jessie-discuss

-- 
Elfyn