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Re: [tpop3d-discuss] New features ?
From: |
Yann GROSSEL |
Subject: |
Re: [tpop3d-discuss] New features ? |
Date: |
Mon, 2 Dec 2002 22:17:55 +0100 |
On Mon, 2 Dec 2002 20:11:33 +0000
Paul Makepeace <address@hidden> wrote:
> I'm curious what Yann sees as the benefit of password loggging is? If
> there's a particular diagnostic process or typical problem that could be
> readibly identified perhaps there's another solution that could help?
> I'm thinking along the lines of NT warning that the CAPSLOCK switch is
> on: syslog("Login failed; password all in lowercase - client doing
> something weird?")
We have a few really clueless users. I remember spending very long time
with users on the phone trying to make them enter the right password in
their outlook configuration. After minutes I started to dump the users
POP requests using tcpdump and I soon discovered that they have entered
about ten times their password one after the other. They didn't thought
to use the backspace key between their tries because the first '******'
of the password had scrolled out of sight in the password field... With
the dump I was able to immediately spot what the users were doing wrong.
This is just an example. I think there is unfortunately more than a few
'typical' problems that can be automatically detected by tpop3d and
announced in the logs...
But I agree with Chris about the fact that logging wrong passwords may
reveal passwords for some other service. Perhaps the solution would be
to activate password logging only for a specific login and during a few
minutes only, when the user is calling the hot line ?
Yann
- [tpop3d-discuss] New features ?, Yann GROSSEL, 2002/12/02
- Re: [tpop3d-discuss] New features ?, Chris Lightfoot, 2002/12/02
- Re: [tpop3d-discuss] New features ?, Yann GROSSEL, 2002/12/02
- Re: [tpop3d-discuss] New features ?, Chris Lightfoot, 2002/12/02
- Re: [tpop3d-discuss] New features ?, Paul Makepeace, 2002/12/02
- Re: [tpop3d-discuss] New features ?, Chris Lightfoot, 2002/12/02
- Re: [tpop3d-discuss] New features ?,
Yann GROSSEL <=
- Re: [tpop3d-discuss] New features ?, Paul Makepeace, 2002/12/02
- Re: [tpop3d-discuss] New features ?, Chris Lightfoot, 2002/12/03
- Re: [tpop3d-discuss] New features ?, Jakob Hirsch, 2002/12/02
- Re: [tpop3d-discuss] New features ?, Chris Lightfoot, 2002/12/03