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[Paparazzi-devel] AXI motors: Great customer service experience


From: Simon Liebold
Subject: [Paparazzi-devel] AXI motors: Great customer service experience
Date: Mon, 06 Oct 2014 21:43:15 +0200
User-agent: Mozilla/5.0 (X11; Linux x86_64; rv:31.0) Gecko/20100101 Thunderbird/31.1.2

Anyone with a motor from the Czech company "AXI":

They do repair broken AXI motors at little cost. During my most recent
"accelerated landing" I managed to break the motor shaft. AXI support
asked me to mail it in (CZ is not far from DE) and today, after a couple
of weeks I received it back - fully operational again.

Initially after the crash, I expected having to buy a whole new motor.
But this experience surprised me positively. I just thought this needs
to be honored.

Simon




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