|
| From: | Óscar Fuentes |
| Subject: | Re: "If you're still seeing problems, please reopen." [Was: bug#25148:] |
| Date: | Sun, 17 Nov 2019 20:07:12 +0100 |
| User-agent: | Gnus/5.13 (Gnus v5.13) Emacs/27.0.50 (gnu/linux) |
Eli Zaretskii <address@hidden> writes: >> Debbugs is a non-starter for any project that expects interaction with >> its user base. > > A bug tracker should first and foremost help those who work on > triaging and fixing bugs. I disagree with you on this. A user-facing bug tracker must be welcoming to users, otherwise you will miss many of those bugs. > I have experience with 3 other issue > tracking systems, and none of them is significantly better in this > aspect; some are worse. Maybe we should consider some of those which are not "significantly better" at triaging and fixing bugs but are much better at interfacing with end users and occasional contributors?
| [Prev in Thread] | Current Thread | [Next in Thread] |