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Re: "If you're still seeing problems, please reopen." [Was: bug#25148:]
From: |
Alan Mackenzie |
Subject: |
Re: "If you're still seeing problems, please reopen." [Was: bug#25148:] |
Date: |
Sun, 17 Nov 2019 19:25:58 +0000 |
User-agent: |
Mutt/1.10.1 (2018-07-13) |
Hello, Óscar.
On Sun, Nov 17, 2019 at 20:07:12 +0100, Óscar Fuentes wrote:
> Eli Zaretskii <address@hidden> writes:
> >> Debbugs is a non-starter for any project that expects interaction with
> >> its user base.
> > A bug tracker should first and foremost help those who work on
> > triaging and fixing bugs.
> I disagree with you on this. A user-facing bug tracker must be welcoming
> to users, otherwise you will miss many of those bugs.
> > I have experience with 3 other issue
> > tracking systems, and none of them is significantly better in this
> > aspect; some are worse.
> Maybe we should consider some of those which are not "significantly
> better" at triaging and fixing bugs but are much better at interfacing
> with end users and occasional contributors?
What could be easier than M-x report-emacs-bug or just sending an email
to address@hidden?
I run Gentoo, and for many days now a package won't build, and I want to
report it as a bug. But I just can't face the hassle of opening
Firefox, looking up Gentoo's bugzilla address, logging on to it with a
password I've got written down somewhere, filling in numerous fields on
a screen, many of which are not relevant (but they're compulsory), then
having to return to it in order to respond to responses. It's just too
much work. I suppose I'll get around to it some time.
That's not to say debbugs is perfect. But for me, it beats bugzilla and
other Web browser based trackers handsomely.
--
Alan Mackenzie (Nuremberg, Germany).
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], (continued)
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Michael Albinus, 2019/11/18
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], dick . r . chiang, 2019/11/18
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Amin Bandali, 2019/11/18
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Eli Zaretskii, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Eli Zaretskii, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Dmitry Gutov, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Eli Zaretskii, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Óscar Fuentes, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Eli Zaretskii, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Óscar Fuentes, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:],
Alan Mackenzie <=
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Óscar Fuentes, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Lars Ingebrigtsen, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Dmitry Gutov, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Lars Ingebrigtsen, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Dmitry Gutov, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Lars Ingebrigtsen, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Dmitry Gutov, 2019/11/17
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Lars Ingebrigtsen, 2019/11/18
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Dmitry Gutov, 2019/11/18
- Re: "If you're still seeing problems, please reopen." [Was: bug#25148:], Lars Ingebrigtsen, 2019/11/18