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[Ring] Feedback on FAQ


From: yrocha
Subject: [Ring] Feedback on FAQ
Date: Wed, 28 Feb 2018 22:54:45 -0500
User-agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.6.0

Hello,

I installed GNU Ring and I've been trying to get my friends to migrate to it. However, I'm having a difficult time explaining exactly how it works. The FAQs are helpful, however they still leave many questions unanswered.

I'll list the questions I received below:

  • How exactly do messages make it to their destination (P2P? client-to-client?, etc.)
  • How are messages encrypted? How do these certificates and keys interact?
  • How is account data on the name service kept? and can the name service administrator ease-drop on users?
  • How can I manage my nameservice credentials?
  • Why is it necessary to "register" new devices?
  • Are messages synced across clients? (in my experience, incoming messages sync but not outgoing)
  • Will calls ring and sync on every active client (did not in my experience)

I understand that some of these questions are somewhat technical and may be difficult to explain, however I believe that if users understand how the software works then they will have more trust and confidence in the software. Some kind of visual model, perhaps a video or overview brochure, will make it feel less ephemeral.

A sincere thank you for reading my lengthy email and the best wishes to everyone on the project.

~Icarus

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