[Savannah-hackers] HowTo join Savannah support team

[Hugo Gayosso]

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Sylvain Beucler <address@hidden> writes:

> I am interested in any area where I can help Savannah to fully recover.
> User support (mainly, the list of pending requests) is rightly what
> brought me to offer help.

[...]

Excellent!, thanks.

This is in no way a very good HOW-TO, it is only a reference.


* Join the savannah-hackers mailing list:
http://mail.gnu.org/mailman/listinfo/savannah-hackers

* Read the latest news on the Savannah main page, so you know what is
the status of all the issues:
https://savannah.gnu.org

* Read specially this news item:
https://savannah.gnu.org/forum/forum.php?forum_id=2752

A lot of the most recent questions are answered there, so you will be
constantly directing users to that item.

* Canned response for problems accessing CVS tree as anonymous users:

Please take a look at:

https://savannah.gnu.org/forum/forum.php?forum_id=2752

Search for: "Anonymous CVS".

Let us know if you had any problems with those instructions.

* All problems reported regarding FTP uploads forward the message to
  <address@hidden>
Be sure to Cc: address@hidden and the user.

address@hidden is a group of Volunteers.

address@hidden is a group of employees of the FSF working as
                 Sysadmins.

* New projects submissions are being queued, no approval/rejections
  are being done.  No idea when this activity will be re-enabled.

* Try to reply to users as soon as possible. ;-)

- -- 
Hugo Gayosso 
GNU Savannah Support
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