[Savannah-hackers] [support #103403] better information on FAQ "How do I configure my SSH access?"

[Miguel V. S. Frasson]

This mail is an automated notification from the support tracker
 of the project: Savannah Administration.




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[support #103403] Full Item Snapshot:

URL: <http://savannah.gnu.org/support/?func=detailitem&item_id=103403>
Project: Savannah Administration
Submitted by: Miguel V. S. Frasson
On: Mon 09/27/2004 at 15:48

Category:  Savannah website
Priority:  5 - Normal
Severity:  1 - None
Resolution:  None
Privacy:  Public
Assigned to:  None
Originator Email:  address@hidden
Status:  Open


Summary:  better information on FAQ "How do I configure my SSH access?"

Original Submission:  Hi.  Just an improvement on the FAQ.

In the "Contact us" link (left panel on the website) we find

``(*)Please do not ask us to remove a post from one of the mailing lists. 
Removing a post is not possible. If you have a problem with this, for safety 
and privacy reasons for instance, we ask you not to mail to the mailing lists.''

In the question "How do I configure my SSH access ?" in the FAQ, there it says:

``If you think you have done everything correctly, use the support manager [ 
http://savannah.gnu.org/support/?group_id=11 ] or write to address@hidden 
explaining your problem, providing copy/paste from the errors messages.''

First observe that the link provided is not usable (message "This project has 
turned off this tracker [#1]"). This should be removed from the FAQ topic.

Second, it is not stated that address@hidden is actually a public mailing list. 
 The advise to use the savannah-hackers mail is done in the help page that 
people with ssh-related problems, which is about security.  Somebody could 
think that his mail is going to a non-public recipient and may send non-public 
information there.

To avoid this problem, for example, it could just be added "(public mailing 
list)" after address@hidden

Thanks.

Miguel.











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<http://savannah.gnu.org/support/?func=detailitem&item_id=103403>

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