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Re: PDF Problem


From: Anthony W. Youngman
Subject: Re: PDF Problem
Date: Mon, 11 May 2009 22:22:33 +0100
User-agent: Turnpike/6.05-U (<U1X6TVD8PTSsG3mvbWV+2+aHOH>)

In message <address@hidden>, Aaron Andrew Hunt <address@hidden> writes
On May 11, 2009, at 2:24 PM, address@hidden wrote:
Dewdman,
It might help to read this:
http://linuxmafia.com/faq/Essays/smart-questions.html

Very interesting link! It might as well be called "In Defense of Being a Complete A-Hole"

It might also be called "how to avoid overwhelming people".

No, programmers / hackers are smart folks and they are not customer service representatives, but many of them could really stand to be more ... like, uh, "normal" people, you know ... polite?

Well, you know how it is when your inbox is flooded with junk mail? It takes quite a while to get rid of it - time that would be better spent doing something productive - and that's just reading the subject line and hitting delete ...

Now imagine that you get the SAME flood of email, except that a lot of people have spent a lot of hours writing personally to you because they think you can help. Celebrities often have a TEAM of FULL TIME assistants to help them cope. Gurus don't.

Just an idea!

How about another idea? Don't ask busy people to help you - they don't have time to help everyone so they might as well help nobody.

I don't mean to be rude, but think about it from the point of view of the person RECEIVING these requests for help. They're not paid to be on call 24/7.

Cheers,
Wol
--
Anthony W. Youngman - address@hidden





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