Re: Why do so many newcomers post to bug-lilypond?

[David Rogers]

On 2008-11-02 at 11:37, Mats Bengtsson wrote:

> Can anybody explain why 90% of all the newcomers who send a 
> "how do I run the program" or "how do I install the program" or 
> similar, send it to bug-lilypond instead of lilypond-user? 
> Where on the web is the bug mailing list so much more visible 
> than the usage list? Or, perhaps we have some misleading 
> instruction somewhere?

Besides the very good discussion going on, I can answer the 
original question: people post to the bug list because they can, 
and they have no idea that it matters or even that there's 
another list. Also, "program won't run" is obviously a bug, 
everybody knows that. :)

Perhaps every time the bugs list is mentioned anywhere, it 
should come with a notice "The bugs list is for the Lilypond 
programmers only. For any kind of help with the software, please 
write to [link to user list]".

I know, that part about programmers is perhaps not strictly 100% 
true, but it's what newbies should hear.

David