Re: "If you're still seeing problems, please reopen." [Was: bug#25148:]

[Alan Mackenzie]

Hello, John.

Good to hear from you again.

On Mon, Nov 18, 2019 at 10:59:24 -0700, John Wiegley wrote:
> >>>>> "ÓF" == Óscar Fuentes <address@hidden> writes:

[ .... ]

> To date, my own experience with debbugs is:

>   1. I don't know how to close a bug.

You send email to address@hidden.
                       ^^^^^

>   2. I don't know how to find the information that tells me how to close a
>      bug, not without spending about 15 minutes Googling.

And one forgets between finding out and needing to look the next time.
;-(  The canonical documentation is in etc/admin/bugtracker (from
memory).

>   3. So I e-mail Eli, "Halp, please close bug XXX".
>   4. Eli, being more responsive that I ever expect a volunteer to ever be,
>      closes it before the day ends.

All this begs the question why are bugtrackers all so bad?

> -- 
> John Wiegley                  GPG fingerprint = 4710 CF98 AF9B 327B B80F
> http://newartisans.com                          60E1 46C4 BD1A 7AC1 4BA2

-- 
Alan Mackenzie (Nuremberg, Germany).